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Customer service

We are committed to providing excellent customer service. We understand that you need a reliable supply of bamboo fabric that is easy and trouble free.

Our team takes pride in offering the level of customer service our customers have come to expect from us. We are dedicated to our business; to helping your business and we know that this is important to our customers.

We do our best to keep all our products in stock all the time, and offer next day shipping to get your order to you quicker.

We offer flexible ordering and payment options.

We have established a returns policy that gives you the peace of mind when ordering from us: if the product is defective in any way or is not as it is described on our site, you can return the product and we will refund your money. Please note that we cannot give refunds or accept returns on fabric that has been cut or altered. We therefore request that you check your fabric prior to cutting.

For more information on our customer service policy see the links below.


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